1. Shipping Methods: We offer multiple shipping methods, including standard shipping, expedited shipping, and express shipping. Customers can choose the shipping method that best suits their needs during the checkout process.
2. Shipping Fees: Shipping fees may vary depending on the shipping method selected, the destination, and the weight or size of the items being shipped. Shipping fees will be calculated and displayed during the checkout process.
3. Shipping Timelines: We strive to process and ship orders as quickly as possible. However, please note that shipping timelines may vary depending on the availability of the item, the shipping method selected, and the destination. Estimated shipping timelines will be provided during the checkout process and may be subject to change.
4. International Shipping: We offer international shipping to select countries. Please note that international shipping may be subject to customs duties, taxes, and other fees, which are the responsibility of the customer. International shipping timelines may vary and are subject to customs clearance.
5. Delivery Address: Customers are responsible for providing accurate and complete delivery addresses during the checkout process. We are not responsible for delays or delivery failures due to incorrect or incomplete addresses provided by the customer.
6. Delivery Attempts: Our shipping carriers will make multiple attempts to deliver the package to the address provided. If delivery attempts are unsuccessful, the package may be returned to us, and additional fees may apply for re-shipping.
7. Order Tracking: Customers will receive a confirmation email with tracking information once their order has been shipped. Customers can use the tracking information to track the status of their shipment.
8. Order Confirmation: Customers will receive an order confirmation email once their order has been placed. Please review the order confirmation email and notify us immediately if any changes or corrections are needed.
9. Order Cancellation: Customers may request order cancellation before the order has been shipped. Once an order has been shipped, it cannot be canceled. Customers may refer to our return and refund policy for further assistance.
10. Shipping Restrictions: Some items may be subject to shipping restrictions due to size, weight, or other reasons. Customers are responsible for reviewing and complying with any shipping restrictions that may apply to their orders.
11. Delivery Damage: If a package arrives damaged, customers should notify the delivery carrier and contact us immediately. Customers should also take photos of the damaged package and items for documentation purposes.
12. Force Majeure: We are not responsible for delays or failures in shipping and delivery due to circumstances beyond our control, including but not limited to natural disasters, severe weather conditions, labor strikes, or transportation disruptions.
13. Customer Support: Our customer support team is available to assist with any questions or concerns related to shipping and delivery. Customers can contact us through the contact information provided on our website.
14. Modifications: These shipping and delivery terms are subject to change without prior notice. Any changes to the terms will be updated on our website and will apply to all orders placed after the effective date of the changes.

By placing an order on our e-commerce website, customers agree to comply with these shipping and delivery terms. We reserve the right to refuse or cancel any order that does not comply with these terms or violates our policies.